Yes. All of our keyboards and keycaps are proudly made in Canada to ensure the highest quality and craftsmanship.

We ship from our machine shop located in Vancouver, Canada.

Standard orders are typically processed and shipped within 2–3 business days. Custom orders may take longer, depending on the level of customization.

For orders shipped outside of Canada, any customs duties or import taxes are the responsibility of the customer. Since our keyboards and keycaps are made in Canada, most destinations apply 0% tariffs, though local tax policies still apply.

No, our products are CUSMA compliant, meaning there are no tariffs on shipments to the United States. If you do receive a tariff or customs charge in error, please contact us and we’ll work directly with U.S. Customs to ensure your order is correctly categorized and processed.

We accept returns within 30 days of delivery, provided the item is unused and in its original condition. Return shipping costs are the responsibility of the customer.

Yes. Our keyboards and other electronics include a 1-year warranty against manufacturing defects. All Artificer keycaps are covered by a lifetime warranty, guaranteeing protection against any manufacturing defects.

Yes! We originally launched on Etsy, and you can still find us there at artificerkeycaps.etsy.com.